Effective Date: 13 June 2025
At Maxwell Creative, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or services.
1. Who We Are
Maxwell Creative is a digital marketing agency offering services such as social media management, graphic design, website design, and other digital solutions. Our website address is: https://maxwellcreative.co.za.
2. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Business name
- Budget information
- Service preferences
- Any additional details you voluntarily submit via our contact forms
3. How We Use Your Information
We collect your information to:
- Respond to your enquiries or quote requests
- Provide the services you’ve requested
- Improve our services and website
- Send important updates or relevant marketing communications (you may opt out at any time)
4. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may only be shared with trusted service providers who assist us in operating our website or delivering services (e.g., email systems or analytics tools), under confidentiality agreements.
5. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Our website uses secure technology (SSL) to ensure data transmission is encrypted.
6. Your Rights Under POPIA
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for us to process your data
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator
If you wish to exercise any of these rights, please contact us at info@maxwellcreative.co.za.
7. Cookies
Our website may use cookies or similar technologies to improve user experience and monitor website performance. You can modify your browser settings to decline cookies if you prefer.
8. External Links
Our site may contain links to other websites. Maxwell Creative is not responsible for the content or privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.